The Dog Training Rehabilitation Programme

Privacy Policy statement

At Paws for Progress CIC we are committed to respecting and protecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

 

Who are we and how can you get in touch with us?

Paws for Progress is a Community Interest Company based in Scotland that is dedicated to improving the lives of people and animals most in need of support.

Any questions regarding this Policy and our privacy practices should be sent by email to info@pawsforprogress.co.uk or by writing to “The Data Protection Officer, Paws for Progress CIC, C/o Psychology, Faculty of Natural Sciences, University of Stirling, Stirling, FK9 4LA.

 

What type of information is collected from you, and how?

We may collect and store information about you when you interact with us or use our website. For example, this could be when you submit an enquiry about our services, make a donation, apply as a volunteer, apply for a job or sign up for our mailing list.

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

 

Why it’s legal for us to use personal information

 

We will process your personal data in accordance with the purpose it was provided and in line with this privacy policy.

 

How is your information used?

We may use your information to:

  • process a donation that you have made;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • send you communications which you have requested. These may include information about events, research and other relevant activities.
  • process a job application
  • process a volunteer enquiry

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. Unused and out-of-date data will be safely disposed of.

 

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We will always abide by your expressed wishes of how you wish to be contacted by Paws for Progress.

When you are using our secure online donation pages, your donation is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

 

Your rights over our personal information

 Under the General Data Protection Regulations you have a number of rights. These rights are:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

We are committed to protecting and fulfilling these rights. If you wish to receive information from us then you can select your choices when signing up for our mailing list. You have the right to retract this choice at any time by unsubscribing.

 

How can you access & update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at info@pawsforprogress.co.uk or write to us at: “The Data Protection Officer, Paws for Progress CIC, C/o Psychology, Faculty of Natural Sciences, University of Stirling, Stirling, FK9 4LA.

You have the right to ask for a copy of the information Paws for Progress CIC hold about you (we may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you).

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is processed by a third party payment processor (Paypal or Local Giving), who specialise in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Privacy policies for the third party payment processors that we work with are accessible at the links below:

Local Giving:

https://localgiving.org/privacy-policy#CharitiesUseOfYourPersonalInformation

PayPal:

https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

 

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

 

Review of this Policy / future changes to this privacy policy

We keep this Policy under regular review. This Policy was last updated in May 2018.

 

Cookies

What are cookies?

Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Type of cookies used on this website

We use Google Analytics tracking on this website. These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.
These cookies contain no personally identifiable information but they will use your computer’s IP address. To ensure user anonymity we have set our Google Analaytics Cookie to anonymise each visitors IP address by removing the last set of digits from the users IP address meaning users cannot be identified.

Google’s use of data

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

Opting out of Cookies

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

http://tools.google.com/dlpage/gaoptout?hl=None

For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.

http://www.google.com/analytics/learn/privacy.html

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Internet Explorer
http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies

Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

Mozilla Firefox
http://support.mozilla.org/en-US/kb/Blocking%20cookies

Apple Safari
http://docs.info.apple.com/article.html?artnum=32467

Help support our work by making a donation

Every donation, large or small, will help us to enhance the well-being of people and animals

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